Wrong Course Given

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
Dear Stonebridge College,

Good Day!

I recently enrolled in your institution for the Infection Control level 1 course and paid fully for the said course. However, the course forwarded to me was E business management 4. How can this be re directed or be corrected. I am a nurse and business management course is not related to me. I am so excited to start the infection control course for my career advancement yet you make me frustrated when you gave me the wrong course.

Please help me assist to manage the course I enrolled and have paid for.

Thank you very much!
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Daryll A. Garcia

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  • frustrated

Posted 7 years ago

  • 1
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Stonebridge Student Support Team, Official Rep

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Hello Daryll! Our offices are closed over the weekends, which is why we hadn't yet responded to your email. However, our support team has responded to you this morning and the enrolments team is sorting your course for you today.

We do apologise for any inconvenience you experienced due to the mistake in your enrolment processing. However, we are confident we will get this sorted and get you started on your course.

Please do contact us directly on 01288 356300 if you have any further questions.