Why does my affiliate membership payment process taking so long?

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Why does my affiliate membership payment process taking so long? I will have to log out of my internet in a few moments as it late over here. Will I lose everything if I close my internet?
Thank you for answering!
Kind regards,

Monica
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Monica

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  • anxious

Posted 5 years ago

  • 1
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Monica

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Please, could someone tell me if the processing of my payment worked or if I have to start it all over again?
Thank you for your concern.
Kind regards,
Monica
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Monica

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I am still trying this morning but still it does not work.
Is there anyone who could help me please? I would not like to make a double or triple payment.
Thank you for your concern.
Kind regards,

Monica
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Stonebridge Student Support Team, Official Rep

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Hi Monica! Sorry to hear you're having trouble. Please give us a call directly on 01288 356300 so that we can sort this for you. Our Student Support team will be happy to process your membership over the phone. Be sure to have your student number handy when you call.
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Monica

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Thank you for your support but I can't as I am not from the UK and the other time I was told that it was an over-rated number and my phone company would not allow me to get through.
My student number is s75698.
I really hope this problem can be solved by email.
Kind regards,

Monica
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Stonebridge Student Support Team, Official Rep

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Hi Monica! We've looked into your account and you should have received an email from our team yesterday letting you know that you are successfully enrolled as an affiliate member. You actually enrolled several times and our finance team has voided the multiple payments. So, you're all set!
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Monica

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Thank you so much for your support!

Monica

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