why is it saying I haven't paid for my course??

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  • Updated 3 years ago
I registered and paid in full for my course on Sunday the 28th of Feb, for 2 days after I could see the assignment tests but not the lessons. Now I can't see anything and it says I haven't paid for any courses...this is worrying me and I'm a bit annoyed as wanted to get started. My course is the learning and support in schools level 3 ONLINE based xx Has anyone else had this problem and it sorts itself out???
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Donna Lee

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Posted 3 years ago

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Emma Bronze

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I've had a similar problem. I signed up for online thinking I could start straight away but when signed into Elearn and I click on lessons it says I am being sent a text book! I called Stonebridge today and they have said I am registered as learning online but I am not on the online system yet. Confusing! I then logged onto the Stonebridge website and it is showing me as paper based! They told me to call back tomorrow if it isn't sorted by then. Apparently i will be sent new log on details. I would give them a call.
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Donna Lee

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Thank you Emma, I have just this minute let a message on the answer machine. Fingers crossed we can both start soon x