when will i get my certificate

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I submitted my last assignment in april for the Cache level 3 teaching assistant course. I still do not have my certificates. I am unable to get access to a phone to call and have had no reply to any emails. Can somebody help please?
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Nikki

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Posted 5 years ago

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Katy Knowles

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I've submitted mine and was told I would receive it by the end of this month but then was told because I pay monthly I will not get my certificate until I finish paying for the course x
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Marina V.

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Nikki, this is too serious! Try to call them again and again.
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Stonebridge Student Support Team, Official Rep

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Hi Nikki,
Marina is right, this is serious and we want to help get this sorted for you. Please ring us directly on 01288 356300 and have your student number handy when you call. Our phones are open between 9am and 5pm, Monday through Friday. If you are unable to get access to a phone, please email support@stonebridge.uk.com.
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Nikki

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Ahhh Katy maybe that is what it is. I paid my last instalment on the 1st of this month so i guess could still be a month or so. Thanks for the replies all. Will wait a little longer before i email again. X
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Marina V.

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Nikki, if you pay off all the instalments, then I think you will be able to have your certificate.
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Nikki

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STILL NO CERTIFICATE!! LAST ASSIGNMENT SUBMITTED APRIL 2014.... FINAL PAYMENT MADE IN SEPTEMBER 2014......