waiting for response to question via email

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  • Updated 5 years ago
I emailed the college a question yesterday and was just wondering if there would be a break for the Easter Holidays which would delay a response?

I have received feedback for my first module but are yet to receive my next set of questions and module 3. I wanted to know roughly how long I had to wait to receive this through the post.
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Jacky Witchy Wicheard

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Posted 5 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Jacky! Sorry to hear you're having trouble getting through to us. Our email extension, @stonebridge.uk.com, is a bit unusual and is often mistaken for @stonebridge.co.uk. Please be sure you send your emails to info@stonebridge.uk.com. We aim to respond to all received emails within 48 hours during the working week.

As for your assignment, your feedback sheet, along with your next question paper and following lesson are sent to you the next working day after marking is complete. How quickly your materials reach you will depend on the Royal Mail and what class of postage you chose at enrolment.

I hope this information helps. If you have any further questions, please don't hesitate to contact us directly on 01288 356300. Be sure to have your student number handy when you call.