submitting evidence via stonebridge website

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  • Updated 3 years ago
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Hi Ive been using elearn, but my tutor said I have to now submit the evidence alongside my "tests". Ive tried to do this on the stonebridge site, but cant work out whether it has been accepted or not, there is just a flash of a white screen, before my details disappear and its back to the "submit a test" main page... I have tried emailing, with no reply help please!
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Nicola Cooper

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Posted 3 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Nicola, could we have your student reference please? We'll then look into this for you!
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Nicola Cooper

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s178048 from discussion on a facebook site, students were emailed to tell them of this change, it isnt something Ive received... and so running blind on this!
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Stonebridge Student Support Team, Official Rep

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Hi Nicola, would you be able to give us a ring on 01288 356 300 and our team can assist you with this. Thanks! :) 
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Nicola Cooper

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Hi I did try and call but got cut off whilst on hold.. will try again tomorrow.

Could this be a technical issue with the stonebridge secure site?

I've been trying to submit on different laptops, cleared cache and saved data and used both chrome and internet explorer. 

I attach it all as necessary, press submit it does something briefly (the icon is spinning in the browser tab) and then it flashes to white and back to the main upload a test screen with the drop down tabs on it.
No email confirmations either so presuming the evidence hasnt been accepted, either that or my tutor has it 20 times over with no confirmation email which I usually get from submission on the elearn site.
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Stonebridge Student Support Team, Official Rep

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Hi Nicola, did you get through to us?
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Nicola Cooper

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ive had an email to submit my evidence to an email address... i dont know whats wrong with the website for submissions, and will try again with my next submission and if not will have to submit via email. I dont think i can change to online study as think my 24+loan is paid monthly :/