Stonebridge refuse to change course.

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  • Updated 4 years ago
  • (Edited)
I signed up for two courses, Psychlogy 3 and Social Care with Children and Families.

The first course was ok, I am about half way through it. The feedback is minimal and often makes no sense as it bares very little relevance to what was marked, and the same remarks often crop up as marking on different papers. I am currently stuck on this course as the question paper is extremely vague and asks for an essay on issues which were not even covered in the chapter. I have rung to speak to a tutor but was only told that what I need is in the chapter, which it is not.

The second course is essentially a list of questions you have to research and answer, you're given no guidance as to where to find these answers. The text is vague and pointless. This course I left to one side so I could focus on the first one and due to personal circumstances I left it quite a while before asking Stonebridge to transfer from this course to another one. They have refused point blank. 

So they have taken my money (all £300 of it) for this course and won't allow me to swap.
Not impressed. 
Add all this into the poor tutoring (copied and pasted generic) feedback/marking and you wonder what you are paying this company for!
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Amanda

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Posted 4 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Amanda, 

Please could you give us your student ID and full name in order to resolve this issue?

Best regards, 
Stonebridge Colleges
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Amanda

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S81171, Amanda Grimmett
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Stonebridge Student Support Team, Official Rep

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We understand that you have been in touch with our team and that this problem has now been sorted. Please do not hesitate to contact us on 01288 356300 should you want to discuss this further. 
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Amanda

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Received a phone call from James who sorted the course change quickly. Thank you.