still no contact made going to seek legal advice

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  • Updated 3 years ago
Think legal action needed if no contact made today.was told in Aug I would receive a refund for my course as I hadn't started it or wasn't even assigned a tutor after months of payments being taken from my account. Was told in Aug I would receive a refund to date no refund and have sent 3.emails yesterday again and have had no correspondence yet .so I think it's redicious I've had enough so if I don't receive any correspondence by today I'm going to seek further advice on the matter
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Andrea Mccorry

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Posted 3 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Andrea, we apologise for the delay of this. We have telephoned and emailed you today, however you can contact us directly on 01288 356 300. Thank you

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Andrea Mccorry

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I've had no call or email
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Stonebridge Student Support Team, Official Rep

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Hi Andrea, just chasing this up - could we please have your student number and contact details please? We didn't receive a reply from you yesterday and would like to amend this asap. Thank you
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Stonebridge Student Support Team, Official Rep

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Could we have your student number and contact details please? It may be that we have outdated details on our system. Alternatively, as above, you can contact us onĀ 01288 356 300 and one of our advisors will be happy to assist.