Refund help

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  • Problem
  • Updated 7 months ago
  • Solved
  • (Edited)
Hello,

I am still waiting for a refund for the course I purchased around a month ago. You sent my a letter on the 15th October stating that I would be paid by 30 days but have not heard anything yet. Could you give me an idea of when I will be getting my refund and by what method it will be coming. Thank you 
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Jo

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Posted 3 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Jo, could we have your student reference please?
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Jo

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Hello I am still waiting for this payment to reach my bank account, when will it arrive?
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Stonebridge Student Support Team, Official Rep

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Hi Jo, we will chase this up for you today. It will be down to how long your bank takes to process this though.
(Edited)
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Jo

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Thats great thanks
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Kavita Sharma

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Hi
I've also requested a refund and someone from stonebridge college said that I will never get any money back. Why I don't have the right to get a refund?

Thank you
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Stonebridge Student Support Team, Official Rep

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Hi Kavita, what's your student no please?