Problem uploading test.

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  • Problem
  • Updated 2 years ago
Hi, I am trying to upload my first test however every time I submit it just returns to the upload page with no confirmation of receipt - this has been the case for the last month and I've not received any feedback so I can only assume the test hasn't uploaded. I have ensured all of the required information is correct and have tried several web browsers across both Windows and Mac. My student number is s256306.
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Chris Brown

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  • frustrated.

Posted 2 years ago

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Madeleine Westaway

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I am having this exact same problem, and finding it nearly impossible to get hold of anyone via email or on the phone! - my student no is s263587
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Madeleine Westaway

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I just solved my problem - in case it helps anyone else, I saved the file down to 5MB in case there was a size limit and it finally worked. 

It would be very useful to be warned about a file size limit rather than just taking you back to the submission page! Also, such a low size limit is not great considering I am doing a calligraphy course and my assignments are A4 scans of hand lettering which I would rather the tutor see in high resolution in order to mark :(