pearl keep logging out while im typing

  • 1
  • Problem
  • Updated 3 years ago
I'm getting really fed up with pearl website. It keeps logging me out while I'm typing, its making it take longer than it should to do my assignments. Every time it logs me out I have to go through all the motions of getting back to the assignments page and re write what I have written which at one point was a whole question.
While I'm here can I ask if you can make going through the study material quicker as it logs out so quickly, I have to find the information page I need and with my very slow internet connection it takes ages. 
I'm really enjoying the course, looking forward to completing it but its taking a little longer than I would like. .
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Bernie Williams

  • 21 Posts
  • 1 Reply Like

Posted 3 years ago

  • 1
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Stonebridge Student Support Team, Official Rep

  • 1194 Posts
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Hi Bernie, we're sorry that you're experiencing issues. If you could give us a ring on 01288 356 300, one of our advisors will be able to go through any problems you may be having. Thank you!
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Angela

  • 4 Posts
  • 1 Reply Like
Hi Bernie, this seems to be an ongoing issue, I have had this on several occasions too. I tend to write mine in word, copy and paste across then check to make sure it saved before doing the next one. Its a pain but it saves a whole load of going over everything again.