Payment problem with installments

  • 1
  • Problem
  • Updated 4 years ago
I've been trying since yesterday to buy the advance psychology course with installments. I am using a visa debit card and it is from a Greek bank.Last time I bought my course in full I used the same card and it was fine. It keeps telling me that there is a payment error. I've checked with my bank everything is fine and the so are the details of my card I'm typing in. Any ideas?
Photo of Elpitha Efthimiadou

Elpitha Efthimiadou

  • 9 Posts
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Posted 4 years ago

  • 1
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Morpho J. Pyrrou

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Hi Elpitha,  

Can you use another card? You can also write on the Facebook page. Maybe you will get quicker replies.

Cheers
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Marina V.

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Elpida, I am from Greece, too. Please, check it with your bank. Something might have changed. Check the banks in Greece.
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Elpitha Efthimiadou

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Thanks girls, I'm going to try calling them on Monday to place the order via telephone see what happens.
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Marina V.

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Elpitha, please check your bank account. Some Greek banks do so, better to have a Mastercard for me. Depends on the bank...
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Elpitha Efthimiadou

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Thanks marina! I rang the college and the guy took my card details and told me I would be informed by the end of the day for my course. Nothing yet, I'm scared in case my details were not taken in a secure way since I have had no email confirmation yet!
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Marina V.

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The bank at once, Elpitha. You know Greece. Call the bank for your security and check your account, even online if you can.
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Elpitha Efthimiadou

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Stonebridge is telling me it's my bank that is doing something wrong , the payment never went through and I was not informed by email. I rang my bank who told me it's them doing something wrong ... Nothing much I can do than wait till next month. Thanks for the help guys.
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Marina V.

  • 180 Posts
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Elpitha, you are not recognisable, this is just a Certificate. Please, check it before you pay everything.