I'm having problems getting cash back. I paid for my Foot Health Practitioners course in instalments and cleared the balance in October. I was sent a link via email to claim my £100 cash back. I called twice to be told the cheque had been waiting on a signature and would be in the post that day, I was told this both times I called. I have also written on the Stonebridge community page and nobody answered. I called back today and the advisor said a cheque was posted out on 13th November, but that was over a month ago and I have yet to receive it. I was advised to send an email to have another cheque issued, but wont hold my breath on a reply. I am rapidly loosing faith in Stonebridge. I don't know what else to do other than speak to trading standards or citizens advice.....This is putting me off ever doing anymore courses with Stonebridge and I certainly will not be recommending Stonebridge to any of my friends, family or colleagues in the future.....please advise.
Student reference number S289780Probably wont receive a reply to this either!!