No Contact from you!

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  • Problem
  • Updated 6 years ago
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Hi I signed up with you last year online and yet I am still yet to receive anything from you, my payments have been going out for months, it must be at least 6 months now, I know that you have had problems with the weather but this seems a little ridiculous - can you let me know whats going on? Tommy Mordecai CW14EW
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Tommy Weedall Mordecai

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Posted 6 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Tommy! We can see that you're frustrated and are so sorry that you haven't been able to start your course. We'd like to get this sorted straight away.

We can see from your account that you enrolled on the 29th of July on the CBT course. Your course materials were sent to you at the address you enrolled with on the 30th. We had no idea you hadn't received your materials and therefore weren't able to start your course.

Are you able to contact our student support team directly on 01288 356300 so they can confirm your address details? Once confirmed they'll get your materials sent out to you again.