no response from tutor or stonebridge!

  • 1
  • Problem
  • Updated 3 years ago
I started course 10days ago. Sent an email saying hi etc.. then completed unit 3days later and submitted it. Checked my messages today and tutor hasnt read any messages or marked my unit. It has now been 10days.i have called stonebridge and left messages but no one replies!!!! Has any one else had this problem? What did u do?? So annoyed.
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Cheryl Hole

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  • annoyed and angry!!

Posted 3 years ago

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regine LONING

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please just take the college phone number and phone them give them you student reference for the person you will speak to and he will give the message to your tutor then you tutor we contact you.
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Cheryl Hole

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I have done this already.
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regine LONING

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ok I don't know how to help you because this was the easy ways to have the contact with your tutor because I always used the  Stonebridge college number to reach my tutor
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Cheryl Hole

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Thank you for your suggestion tho x
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Trish Taylor

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I am the same no relpy from no one, is the assessor and the tutor different people. just started cant get any feedback from anyone . still waiting on my paper base. in post too. 
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Cheryl Hole

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Oh no! What course and tutor have you got? i wunder if its the same?!
Apparently they have stopped doing paperbased on the end of life l3. :-( but still advertising it online. Never will be useing stonebridge again.
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Trish Taylor

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I have no idea who my tutor is I call and keep getting answer machine. Better be paper Base or I want my money back lol
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Stonebridge Student Support Team, Official Rep

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Hi both, could we have your student reference and a contact number please? We will get in touch with you regarding this directly. Thank you
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Rachel

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Hi I have had no problems with contact if you phone in normal working hours.Also very fast turnaround with marking!
You can print off the assignments?