Lack of communication from my tutor

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  • Updated 3 years ago
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I am having problems with the lack of contact from my tutor. I have sent a question over 2 weeks ago and have had no response. I have also sent my first assignment and it hasnt been marked. Is anyone else having problems. I am also very keen to get on with the 2nd assignment but they are holding me up. I dont think Stonebridge are filling me with confidence as they have already changed my tutor as well.
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Donna

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Posted 3 years ago

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godbur566

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Not heard from my tutor since signing up for this course on the 31st July 2015.....and was told recently she is on annual leave..............long holiday then!  Not sure it's a very professional college but lets see if that changes.............hope so!!!!
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Donna

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God I hope I am not waiting that long!! I seem to be reading more negative comments then positive. Fingers cross I will hear something next week.
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Stonebridge Student Support Team, Official Rep

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Hi Donna, we're sorry you don't feel you're getting enough support! If you could provide us with a contact number and your student reference, one of our team will be in touch with you today to assist you with any problems you're having. Thank you :)
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Donna

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Hi, thanks for your reply. My tutor has been in contact and marked my assignment which is great. I had to refer questions and now I can't resubmit the assignment to get it marked again. It is saying make sure you answered all the question's which I have. Please can you advise. Thank you
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Stonebridge Student Support Team, Official Rep

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If you could please let us know your student reference number, we can look into this for you, thanks!