I haven't received my final exam grade yet; AND several email are NOT being answered!! What do I DO??

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  • Updated 9 months ago
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I haven't received my final exam grade yet. My problem is I can't call (costly b/c located in USA) and NONE of my several email are NOT being answered!! What do I DO??
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Jen Shimalla

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  • angry and frustrated

Posted 3 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Jen,

When did you submit your final piece of work? Could we have your student number please and we will chase this up for you. Thanks!
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Jen Shimalla

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YesI did on the 27th of August and then again last week (after my 3 emails and 1 international phone call didn't receive an answer). My ID is r165541. Thank you.
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Stonebridge Student Support Team, Official Rep

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A member of our team will contact you regarding this today, if you don't hear anything could you please email info@stonebridge.uk.com so we can check we have the right email address for you. Thank you
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Jen Shimalla

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Thank you! I just received my first email from them regarding this problem. BUT please know that my email address is correct since on July 30th I had multiple conversations with them regarding incorrect information in the course material. Again, I thank you for helping me out since this has helped me in my search for my final exam results.
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Stonebridge Student Support Team, Official Rep

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Hi Aileen, please could you send us a private message on Twitter or Facebook with your telephone number? An adviser will then call to address your issue. Stonebridge 
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Charles Mabando

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Anyways I need to learn something about why they are not prompt to emails and calls...I have always wondered why they are slow in response.
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Leigh Bethany Young

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I'm having the exact same issue now after numerous unanswered phone calls and unanswered messages on their facebook page. They must still be having the same issues, and this original post was 2 years ago!!!!