Feedback - waiting times ....

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  • Problem
  • Updated 6 years ago
  • In Progress
Submitted first assignment and received feedback 4/9/13. There was a couple of bits not passed so after my holiday I added those bits in an resubmitted my assignment 11/9/13

I am still waiting for feedback ONE WEEK LATER
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Sarah Hodgkiss

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  • angry

Posted 6 years ago

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BevF

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One week is not that long, after all, you are re-submitting work, that is more time consuming, even if it is not a lot, it is holiday time still; sorry to sound not on your side, hope you aren't offended, could I help on why it was wrong? I have found it is important to read the question over and over to make sure I have understood just what is expected. I tend to have had a lot of bother with just WHAT the question ACTUALLY MEANS, they are not always worded that clearly; going back over the tutorial notes, and checking the key points often helps before you submit, it is surprising how when you are tired you can miss something that if you check the next day, you think, oh yes! there it is..
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Sarah Hodgkiss

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confirmation email receiving assignment states 3-4 working days, false advertising in my opinion. so far very disappointed with stonebridge

the additions were literally 3 sentences and putting in a link to a website i quoted
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Stonebridge Student Support Team, Official Rep

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Hi Sarah,
Please give our tutorial department a call directly so that they can help you. There may be a problem with your submission. Be sure to quote your student number when you call.
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Sarah Hodgkiss

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ive sent 2 emails and left 3 messages on your answer machine - still nothing!!!
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Stonebridge Student Support Team, Official Rep

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Hi Sarah,
We're sorry to hear you've had trouble contacting us. What email address have you been using? We are in the office between 9am and 5pm, Monday through Friday if you ever want to call us and reach us directly.

We've taken a look at your account and it looks like the Student Support team has sent your materials to you for your next assignment. Please do call us directly on 01288 356300 if you don't receive them within the next few days.