Course cancellation

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  • Question
  • Updated 7 months ago
Anyone know how to cancel there courses?
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soph

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Posted 2 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Soph, please could you provide your student ID number? Stonebridge 
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soph

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No problem sorry can't be much help, just refuse to pay, I did nail tech and payed by instalments
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Nina Peniasko

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Thanks for your help soph
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Stonebridge Student Support Team, Official Rep

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DearNina, we can see from your account you enrolled on your course in August 2016,and as such, are now outside of the normal 14 day cancellation period. Howevershould you wish to request a cancellation, you must do so in writing, and wehave emailed you directly with the details of this. Should you wish to set upyour monthly instalments again, please contact us directly on 0121 392 8288, wecan then arrange this and assist you to continue and complete your course. Stonebridge
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Claire Edwards

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ive cancelled my course and wrote a letter to say i want to cancel but i had a letter back a few days later to be told that i can have a refund and cancel and then it said that i couldnt cancel as it was past the 14 day period but even though i told you why i couldnt do my course anymore as i couldnt afford to pay for it now and i couldnt get a placement  to be told agian by a lady i need to write another letter to tell them the same thing . also im not happy that stonebridge have taken another payment without my permission and was threatened   with legal action, well i got news for you ive taken legal action i i was advised that alot of people have complained about stonebridge already and ive got a good case if i was to take stonebridge to court . 
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Apple May

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Hi Claire I am in a very similar situation! I registered for a biology course in Nov 17 and due to unfortunate circumstances at work I was made redundant meaning i couldn't meet the monthly payments. I then cancelled the course within the same month only to be told that it would go against my credit file. 
I made several attempts to cancel the course via phone and email only to have a very vexed advisor put the phone down on me!! 
I'm quite relieved that there are more of us out there in the same boat!