College Communication

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  • Updated 11 months ago
Is anyone else having problems with communicating with Stonebridge?  I uploaded an assignment on 9th December and still have not had feedback, which means I do not have the questions for the next assignment to do over the Christmas break.  I have emailed last weekend, no response, I left a voice message yesterday, no response, I have done online chat but this is an outsourced company, not Stonebridge so no help.

The premises looks like an office/house in an ordinary street, I have looked them up on Companies house so have the registered Company Officers names and addresses - not sure if I am being paranoid, but this is no way to run a business and seems suspicous to me.

Hopefully I can be persuaded otherwise.
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Irene Dee

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Posted 11 months ago

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Charles Mabando

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Irene Dee..yes these people are very poor in communication....one wonders whether they are real...try calling them on theie phone numbers I was luck that they answered me after a long struggle.
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Charles Mabando

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we hope Stonebridge changes its approach distance education needs a lot of confidence from your customers..otherwise thinking you are a scam.


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Irene Dee

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Miraculously, my assignment feedback has now appeared
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Irene Dee

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Not sure I trust the College, but I am finding the course interesting, lets hope future correspondence is smoother.
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Stonebridge Student Support Team, Official Rep

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Hi Irene, we are glad to hear that your assignment has now been received, should any student not receive an assignment or feedback via royal mail, they have only to contact us and we can send this again. The college address you refer to (just one location of our associated college) is not an ordinary house, but offices and a Foot Health training venue for our college, a fact students may verify should they wish to visit us at any time. Thank you, Stonebridge
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Irene Dee

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I did contact you by email and telephone and no one has has the courtesy to reply to either
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Sarah De Frutos Murgadella

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I am currently doing a distance learning course.  My tutor is good about returning my graded assignments back to me on time so within a few days time frame.  I had a few questions and had written her an email.  I had not heard back for a bit but finally after communicating via email with tutorial support I got in contact with her and in turn she got in contact with me. If you are trying to reach your tutor and have not heard back from them for awhile, try contacting someone by writing an email to tutorial support.  I think that might help you in the future. I hope this helps.
(Edited)
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Irene Dee

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that's good to know Sarah