Affiliate membership letter, certificate and code via email

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  • Updated 5 years ago
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I have registered andpaid in full a £49.99 affiliate membership. Yet, I have not received my membership letter and certificate via email. I have not received the discount code as well. Could you please tell me why? Thank you and kind regards, Monica
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Monica

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  • anxious

Posted 5 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Monica! Sorry to hear you haven't received your materials. They should have automatically been sent to you. We'll have our tech team look into this and get back to you as soon as we have more information. Please can we have your student number so that we can look into your account to see what's happening?
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Monica

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Of course! My student number is s75698.  Thank you so much for your help.
Kind regards,
Monica
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Stonebridge Student Support Team, Official Rep

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Hi Monica! Thanks for getting back to us so quickly. We'll pass your student number to the tech team so they can get this sorted. We'll let you know as soon as we have more info from them.
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Stonebridge Student Support Team, Official Rep

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Hi Monica! We've just sent your letter and certificate to the email address we have on your account. Let us know if you don't receive it or if you have any further questions.
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Stonebridge Student Support Team, Official Rep

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Hi Monica! We've just sent your letter and certificate to the email address we have on your account. Let us know if you don't receive it or if you have any further questions.
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Monica

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I would like to thank you for sending the letter and certificate to my email address. I have just received them and I feel really delighted and proud to have become an affiliate member of your college.  I count myself for a lucky person to be part of it and I will highly recommend it to anyone!

Kind regards,

Monica, s75698