10 weeks seems a long wait for certificates..

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  • Updated 5 years ago
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I submitted my portfolio work in December, 9 weeks on I am still waiting for confirmation that I have passed and still no certificates. When I have phoned the college I have been fobbed off, I have a very unhappy feeling about this now...has anyone else had such a long wait with no communication from the college to boot?
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Janette Thomas

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Posted 5 years ago

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Stonebridge Student Support Team, Official Rep

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Hi Janette. We're sorry to see you have unhappy feelings about your
course. We've checked into your account and you have passed your course
successfully with the college. Congratulations!

After we marked your
work, we sent it to a third party for moderation (something we
are required to do for quality assurance). Your work passed through
moderation in late January. Unfortunately it does take at least a month
after passing moderation for the third party to issue your awards.

Please don't hesitate to contact us directly if you'd like more information or simply want to chat with your tutor about all this. You can reach us on 01288 356300.

Congratulations again on successfully passing your course!